Customer Service

//Tag: Customer Service

Selling Cleaning Services To Building Managers

Cleaning contractors must always keep marketing their services to building managers, in good times as well as the not-so-good times. Unfortunately, some get off on the wrong foot right off the bat. Here are a few tips and tricks from Ron Segura, president of Segura & Associates, a consulting firm that works with both cleaning [...]

By |2017-07-05T15:01:19-04:00July 5th, 2017|Janitorial Services|Comments Off on Selling Cleaning Services To Building Managers

Growing Your Business Is About Communication

Want to grow business? Communicate more. Because the more that people hear from us, the more they buy from us. The less that people hear from us, the less they buy. So, regularly and systematically, we must communicate more with customers and prospects. Tell them more about what they can buy from you, and what [...]

By |2017-06-21T11:59:33-04:00June 21st, 2017|Janitorial Services|Comments Off on Growing Your Business Is About Communication

Checklist for Success

5 ways to gauge how effectively you’re managing your cleaning business There are literally thousands of successful janitorial companies.  But not everyone has a successful business. Many people struggle on a day-to-day basis, and there are business owners who think their business is doing great but don’t realize they are treading water at best. As [...]

By |2017-05-31T11:07:26-04:00May 31st, 2017|Janitorial Services|Comments Off on Checklist for Success

5 Ways to Stand Out in a Competitive Industry

1. Work out what you do best and do it well You are never going to be able to solve everyone's problems so don't make this your goal. Instead, identify what it is you do well and focus on making it world class. 2. Build your personal brand This is crucial and will go a [...]

By |2017-05-10T09:29:32-04:00May 10th, 2017|Janitorial Services|Comments Off on 5 Ways to Stand Out in a Competitive Industry

Improve Employee Productivity, Efficiency Through Engagement

So what’s it all worth? That’s the question many are probably asking. Why do any of this? The answer, for Miller, is pretty simple: “There’s such a talent war going on that if your people aren’t engaged with you and connected to your business and your mission ... you’ll lose them a lot easier.” Turnover [...]

By |2017-03-02T16:04:33-05:00March 2nd, 2017|Janitorial Services|Comments Off on Improve Employee Productivity, Efficiency Through Engagement

Vital Reasons for Vacuuming

Ensuring the life of carpet with proper maintenance Carpet is a beautiful and sustainable flooring choice for homes, offices, schools, and commercial spaces. It provides a comfortable place to sit, work, learn, and play. It also cushions the impact of slips and falls, reduces noise, and makes it easier to learn and concentrate. But carpet [...]

By |2017-02-22T14:57:34-05:00February 22nd, 2017|Janitorial Services|Comments Off on Vital Reasons for Vacuuming

A Dry Approach to Carpet Cleaning

How these steps can protect carpet from unwanted enemies In many situations, cleaning staff will address the carpet when its appearance is unacceptable or poor. However, it is not recommended that the facility manager and building owner wait until the carpet shows levels of soil before starting a carpet maintenance program. The program should start [...]

By |2017-02-15T14:32:55-05:00February 15th, 2017|Janitorial Services|Comments Off on A Dry Approach to Carpet Cleaning

Study: Four Main Causes Of Restroom Odors

An 18-month study conducted by the University of Toledo and Impact Products, a manufacturer of innovative tools and products for the professional cleaning and building industries, reveals that there are four core areas in a restroom from which most restroom odors emanate. The findings were based on field studies, air testing, and interviews with restroom [...]

By |2017-02-08T15:11:47-05:00February 8th, 2017|Janitorial Services|Comments Off on Study: Four Main Causes Of Restroom Odors

Five Mopping Myths

According to some estimates, any one person can come into direct and indirect contact with floors as much as 50 times every day. If floors are contaminated, that contamination may now be on our fingers, and because we touch our faces about 16 times per day, the likelihood that these contaminants are now on our [...]

By |2017-02-02T10:56:46-05:00February 2nd, 2017|Janitorial Services|Comments Off on Five Mopping Myths

Get With the Safety Program

How to create a secure work environment for your cleaning team Whether you are part of the environmental health and safety team in your company, the purchaser of personal protective equipment products for a company program, or deciding whether to have safety gear as part of your product line for distribution, you’ll notice there’s a [...]

By |2017-01-25T11:15:50-05:00January 25th, 2017|Janitorial Services|Comments Off on Get With the Safety Program

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

This Is A Custom Widget

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.