Whether you own your own cleaning company or work as a cleaning supervisor, these are tips that you can use to help navigate the tumultuous times.
- Promote your work. Always make sure clients or supervisors are aware of your work and the technologies you employ. See yourself as a partner, and they will see you the same way. Exchange information regularly and solicit input. If you have innovated in some way that improves efficiency, promote that, as well. At the same time, don’t take every suggestion as a criticism. Consider feedback and sincerely evaluate whether there is room for improvement.
- Stay abreast of what’s happening. Most cleaning operations have similar issues. Learn and exchange ideas at conferences and read trade journals. Yes, there is a cost to joining organizations and attending conferences, but the cost you will pay for being out of the loop is far greater. Budget for you and others in your organization to get the knowledge necessary to do the job right.
- Develop positive relationships. Find people you admire and meet with them regularly. These could be people within the cleaning industry or people in other industries who hold a position like yours. Whether it’s an informal group that meets for lunch or a trade association, make sure you are part of a team.
- Value Employees. Employees are your boots on the ground and can often identify issues you might not be aware of. Foster a culture of knowledge-sharing and trust between employees and supervisors. It may take a while for employees to feel comfortable making suggestions to the boss. Find ways to let them know you value their input.
- Find a work-life balance. We don’t often think of eating right, exercising, and getting enough sleep as part of our work. Decision-making is much easier when your mind is clear and you feel refreshed. Make time for friends and family outside of work and learn to say “no.” Delegating is a skill that pays off in the long run.